Privacy Policy
Privacy Policy at Bell Lifestyle Products
Privacy & Security Statement
We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Bell Lifestyle Products. This Privacy and Security Statement has been created to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us through the pelicancaseandlight.com website (“the Sites”) our Toll-Free number (“the Call Centre”) or by email communication.
When you provide personal information to our Call Centre, our Sites and via email, you are consenting to the manner in which Bell Lifestyle Products will collect, use, disclose and otherwise manage the personal information of our consumers, as set out below.
We may collect personal information that you provide us when you:
• Purchase, order, return, exchange or request certain information about our products and services;
• Request a quote and/or purchase one of our products or custom foam inserts
• Request warranty or product repair services;
• Contact a Call Centre or customer service desk;
• Provide us with comments or suggestions.
Disclosure of Personal Information
Personal Information Disclosure: Bell Lifestyle Products will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.
Security Measures on our Sites
Secure Shopping: When you place orders on our Site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your personal information.
Order Information: Since any order information you provide to us on our Sites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Sites.
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Bell Lifestyle Products cannot ensure or warrant the security of any information you transmit to us on our Sites.
Toll-free number: When you call our Call Centre about a product, delivery, a billing question, to place an order or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers through our Call Centre or Site. If you would like to stop receiving such promotional information from Bell Lifestyle Products, please notify us via our toll-free number.
Your Suggestions: We use your feedback, suggestions, and comments solely to monitor and/or improve the use and features of our Site, Call Centre, and our product and service offerings.
Shipping:
If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery Service Providers (Name of Delivery Companies used or other delivery companies we select). Our delivery Service Providers are prohibited from using your personal information for any purpose other than making the delivery.
Visiting our Sites: In general, you can visit our Sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.
Promotion: By registering on our Sites, you consent to, if upon winning a prize, allow your personal information to be disclosed, which includes your; name, store name, prize won and comments.
Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.
Third party links: Our Sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.
Bell Lifestyle Products may provide links to third party websites as a convenience to the user. The inclusion of any link does not imply Bell Lifestyle Products endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you, read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
Security of Personal Information
We will maintain the confidentiality of all personal information collected in our site, our Call Centre and via email and will only transfer such information to employees of Pelicancaseandlight.com who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. We maintain your personal information for as long as required for the purposes set out in this Privacy Statement, or as otherwise required or permitted by law.
California Consumer Privacy Statement
This California Consumer Privacy Statement (“Statement”) supplements the Bell Lifestyle Products Privacy Policy. It applies solely to California consumers and addresses personal information we collect online and offline. This Statement does not apply to Bell Lifestyle Products personnel.
This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
Notice of Collection and Use of Personal InformationWe may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers
- Additional Data Subject to Cal. Civ. Code § 1798.80: signature, state identification card number, education, bank account number, credit card number, debit card number, and other financial information, and medical information
- Protected Classifications: characteristics of protected classifications under California or federal law, such as race, national origin, age, sex, gender, gender identity, marital status, medical condition, disability, citizenship status, and military and veteran status
- Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
- Online Activity: internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
- Geolocation Data
- Sensory Information: audio, electronic, visual and similar information
- Employment Information: professional or employment-related information
-
Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We may use (and may have used during the 12-month period prior to the effective date of this Statement) your personal information for the purposes described in our Privacy Policy and for the following business purposes specified in the CCPA:
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services
- Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
- Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction
- Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
- Debugging to identify and repair errors that impair existing intended functionality
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
Sources of Personal Information
We may have obtained personal information about you from various sources, as described below.
During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:
- Directly from you, such as when you make a purchase
- From your devices, such as in connection with your use of the Services
- Your family or friends in connection with their use of the Services, such as by sending information about our products directly to you
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Social networks
- Online advertising companies
- Government entities
Sale of Personal Information
We do not sell your personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our Services in exchange for non-monetary consideration (such as an enhanced ability to serve you content and advertisements that may be of interest to you). You have the right to opt out of this disclosure of your information, as detailed below.
During the 12-month period prior to the effective date of this Statement, we may have sold the following categories of personal information to online advertising services and advertising networks:
- Identifiers
- Protected Classifications
- Commercial information
- Online Activity
- Inferences
We do not sell the personal information of minors under 16 years of age without affirmative authorization if we have actual knowledge of the individual’s age.
Sharing of Personal InformationDuring the 12-month period prior to the effective date of this Statement, we may have shared your personal information with certain categories of third parties, as described below.
We may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:
Category of Personal Information |
Category of Third Party |
Identifiers |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers o Operating systems and platforms o Social networks |
Additional Data Subject to Cal. Civ. Code § 1798.80 Law |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms |
Protected Classifications |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers |
Commercial Information |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers |
Online Activity |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers o Operating systems and platforms o Social networks |
Geolocation data |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers o Operating systems and platforms o Social networks |
Sensory Information |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers o Operating systems and platforms o Social networks |
Employment Information |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Internet service providers |
Inferences |
o Our affiliates o Vendors who provide services on our behalf o Professional services organizations, such as auditors and law firms o Online advertising services and advertising networks o Internet service providers o Data analytics providers o Operating systems and platforms o Social networks |
In addition to the categories of third parties identified above, during the 12-month period prior to the effective date of this Statement, we may have shared personal information about you with government entities.
You have certain choices regarding our use and disclosure of your personal information, as described below.
- Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.
- Deletion: You have the right to request that we delete certain personal information we have collected from you.
- Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
- Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.
How to Submit a Request: To submit an access or deletion request, or to submit a Shine the Light request, or to opt-out of the sale of your personal information, or to submit a request as an authorized agent on behalf of a consumer, please contact us by email at info@belllifestyleproducts.com
Verifying Requests: To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, there is no reasonable method by which we can verify your identity to the level of certainty required by the CCPA. The reason for this is that Bell Lifestyle Products historically has not linked IP addresses, device identifiers or other information collected by automated means to named actual persons. Accordingly, if you do not have an account with us, and you request access to or deletion of your personal information, we will not be able to process your request at this time.
Additional Information: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
For questions or concerns about our privacy policies and practices, please Contact Us.